Chief Information Officer

A sad fact but true, many retail IT managers work horrific hours. Have your nights and weekends been frittered away attending to system issues? Running a traditional IT system in a retail enterprise requires sacrifices.

However, if your organization had implemented the Retail Directions system, your evenings and weekends would be yours again. You would be viewed as a hero by management because you would have re-defined their retail IT and delivered great results at a moderate cost.

How this be done? Simple: our system architecture has been designed specifically for retail and we use modern and cost-effective technologies.

Retail Directions can do a lot for you:

  • Our system can handle practically all your retail functionality. You end up with a single database and a single version of the truth. Such a single system allows you to walk away from the so-called 'Best of Breed' approach. Our system eliminates disjointed systems and delayed data flows caused by complex interfaces. Our system eliminates heavy reliance on people to manage the various links between systems. Our system eliminates the debilitating rigidity that causes change to any part of the puzzle to seriously impact on your systems.
  • We chose Windows, SQL Server, IIS and standard Windows networking as our system platform. This unified system platform means ease of use and operating costs so low, that other retailers will look at you in disbelief and with envy.
  • Our system has been well proven in the field. Retailers who run from one to 900 stores use Retail Directions software. The largest single store runs over 70 cash registers using our SMS software. Such system scalability, when combined with our impeccable project delivery record, will eliminate your risks and your personal stress. Industry statistics show that only 30 per cent of IT projects deliver. Retail Directions statistics show 100 per cent success rate.
  • The Retail Directions system has been designed to cope with the demanding, distributed retail environment. If your network or your central server dies, the stores can still trade. We have dramatically reduced the pressure on IT by creating a highly resilient system.
  • Unlike most expensive, generic ERP systems, Retail Directions software can be implemented easily, reducing both the risk and the impact on the business. People who bought non-retail ERP systems (some retailers still make such irrational decisions) find it difficult to believe that retailers who chose Retail Directions got their system up and running in a minute fraction of time needed to implement one of the ERP 'Elephants’. Why struggle with a heavy tank when you need a family car?
  • Our software offers flexibility. Many new business requirements that emerge after the system goes live can be met by simply turning on additional configuration options. Compare this to the cost and time needed to reconfigure one of the 'Elephants'. Change for them means complexity and high cost - because when you implement a non-retail ERP, you pour concrete into your business.
  • We know retail. Working with a cooperative software supplier such as Retail Directions will be like a breath of fresh air. During any project, unexpected challenges can arise and we will work alongside you to overcome them.

If you currently use another system, moving to Retail Directions would be a smart move. You will get great results for the business. You will be a hero to management (won’t hurt), but most importantly, you will also get a new life. Finally, you will also work with a system that progressively expands within the retail industry and your skills will be in ever increasing demand.